Terms & Conditions

Welcome to Vaishnav Collection. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.

By using our website or placing an order with us, you agree to be bound by these Terms & Conditions, along with our applicable Shipping Policy, Return & Refund Policy, and Privacy Policy.

1. Product Information

We make every reasonable effort to display accurate descriptions, images, prices, and details of our products.

However, slight variations may occur in colour, fabric, lace, embellishments, stones, patterns, or other design elements, particularly because many of our products are handcrafted.

Such minor variations are a natural characteristic of handmade products and may not be considered defects.

2. Product Images

Product images displayed on our website are intended to provide a representation of the product.

Actual colours and appearance may vary slightly due to screen settings, lighting conditions, photography, and the handcrafted nature of certain products.

3. Pricing & Availability

All product prices are displayed on the website and are subject to change without prior notice.

We reserve the right to modify, update, discontinue, or correct the pricing or availability of any product at any time.

In the event of an incorrect price or product information due to a technical or human error, we reserve the right to cancel or modify the affected order after informing the customer, wherever reasonably possible.

4. Orders

Placing an order on our website constitutes a request to purchase the selected product(s).

We reserve the right to accept, reject, cancel, or limit any order at our discretion, including in cases of product unavailability, suspected fraudulent activity, incorrect pricing, or incomplete customer information.

5. Payments

Customers are responsible for providing accurate and valid payment information while placing an order.

All online payments are subject to verification and authorization by the relevant payment service provider. Vaishnav Collection will not be responsible for payment failures or delays caused by third-party payment platforms or financial institutions.

6. Cancellation

Order cancellation requests may be accepted only before the order has entered the processing, packing, or dispatch stage.

Once an order has been processed or dispatched, cancellation may not be possible.

Please refer to our Return & Refund Policy for further information regarding eligible returns, replacements, and refunds.

7. Intellectual Property

All content available on the Vaishnav Collection website, including but not limited to text, photographs, product images, logos, graphics, designs, and branding, is the property of Vaishnav Collection or its respective content owners.

Such content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

8. Limitation of Liability

Vaishnav Collection will make reasonable efforts to ensure that the information and services available on the website are accurate and reliable.

However, we shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website, products, or services, except where liability cannot be excluded or limited under applicable law.

9. Third-Party Services

Certain services, including payment processing and shipping, may be provided by independent third parties.

Vaishnav Collection is not responsible for interruptions, delays, failures, or issues arising from services provided by such third parties, except where required by applicable law.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated terms will become effective once published on our website.

Continued use of our website after any changes constitutes acceptance of the revised Terms & Conditions.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts as determined in accordance with applicable law.

12. Contact Us

For any questions regarding these Terms & Conditions, orders, products, or our services, please contact the Vaishnav Collection Customer Support Team.

Thank you for choosing Vaishnav Collection.

With gratitude,
Team Vaishnav Collection